Website care and maintenance

Updates, backups, security and a real person to ring when something breaks. For businesses whose website matters too much to leave to chance.

What is included

Six things, every month.

The unglamorous work that decides whether your site is still standing in two years.

Updates, tested

Core, theme and plugins updated against a staging copy first, so an update never takes your site down on a Tuesday morning.

Off site backups

Taken daily and kept away from the server, because a backup living on the machine that failed is not a backup.

Security and uptime

Firewall, login hardening and monitoring. If it goes down I usually know before you do.

Speed kept in check

Performance checked each month, because sites get slower on their own as content and plugins pile up.

Small jobs included

Standard and Priority carry dev time each month for the changes that are too small to quote for.

One person to ring

You get me, not a ticket queue. You already know who is going to answer.

How it works

What actually happens, in order.

  1. Check

    I go through the site as it stands and tell you what needs doing before any plan starts.

  2. Set up

    Backups, monitoring and staging put in place, so updates are never done live.

  3. Every month

    Updates tested, backups verified, speed and security checked, and the small jobs done.

  4. Report

    A short note on what was done and anything worth knowing. No jargon, no padding.

Before you get in touch

Whether this is worth your time

A good fit if

  • Your website brings in enquiries and you would notice if it went down.
  • Nobody in the business wants to own updates and backups.
  • You would rather pay a known monthly figure than an emergency one.
  • You want the same person who built it to keep it running.

Probably not if

  • You have someone in house who already does this.
  • The site is a placeholder you are about to replace.
  • You only want somebody on call for when it breaks.

Proof

20+

Sites looked after, updated and checked every month.

Updates tested on a staging copy before they go near the live site, backups verified rather than assumed, and a short note each month saying what was done.

Common questions

The things people actually ask.

What happens if my client wants to talk to you directly?

They do not get to, because they do not know I exist. If you want me on a call I will join as part of your team, under your name, and I will follow your lead on what gets said.

Do you sign an NDA?

Yes, and I will sign yours rather than send you mine. It has never been a sticking point.

How do you price white label work?

Day rate or fixed price per project, whichever suits the job. You get a number in writing before I start and you mark it up however you want. What you charge your client is your business and I do not want to know.

What if the client comes to me later with more work?

Then you brief me again. I will not quote a client of yours directly, and that holds after the job as well as during it.

What does a website actually cost?

It depends entirely on what it has to do, which is why I quote a fixed price against a written scope rather than a day rate. Small brochure sites and ecommerce builds are very different jobs.

Not sure what state your site is in?

Book a call and I will look at it properly and tell you what actually needs doing, before you commit to anything monthly.

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