Introduction
AFB Digital Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and store your data in accordance with applicable UK data protection laws including the UK GDPR and the Data Protection Act 2018.
What We Collect
We may collect personal information such as your name, email address, phone number, business name, and any other details you choose to provide when you contact us, submit a form on our website, or engage our services. We also collect non-personal data through cookies and analytics tools to improve our website and understand how it is used.
How We Use Your Information
Your information is used to communicate with you, provide quotes or services, manage your account, deliver projects, respond to enquiries, and comply with legal obligations. We may also use your data for internal record keeping, service improvement, and marketing communications, if you have opted in to receive them.
Data Sharing
We do not sell, rent, or share your personal data with third parties except where necessary to deliver our services (such as working with trusted subcontractors) or to comply with legal obligations. Any third parties we work with are required to comply with data protection regulations.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no online transmission or storage method is ever completely secure and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. You can request deletion of your data at any time by contacting us.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You may also object to processing, request data portability, or withdraw consent where applicable. To exercise your rights, please contact us using the details below.
Contact
If you have any questions about this Privacy Policy or wish to make a data request, you can contact us at hello@afbdigitalsolutions.co.uk or visit www.afbdigitalsolutions.co.uk.